Privacy & Cookies
Last updated: 16 October 2026
This notice explains how Enrich Tech Solutions Limited uses personal information when you visit this website or contact us through it. It also explains the website technologies you can choose to allow.
Who is responsible for your information?
Enrich Tech Solutions Limited is the data controller. We are registered in England and Wales under company number 15821330. Our registered office is Market Hall Unit G11, Northampton Road, Indoor Market, Market Harborough, Leicestershire, England, LE16 9HB.
For privacy questions or requests, email info@enrichtech.co.uk, call 01858 437028, or write to the registered office above.
Information we collect and why
Contact and service enquiries
If you use our contact form, email us or call us, we may collect your name, contact details, enquiry topic, message and subsequent correspondence. We use this to answer your enquiry, arrange requested services and keep an appropriate record. Our lawful bases are taking steps at your request before entering a contract, performing a contract, and our legitimate interests in operating and improving our customer service.
Please do not include passwords, payment-card details, health information or other unnecessary sensitive information in the website contact form.
Website usage information
If you allow analytics, we receive information such as pages viewed, approximate location derived from an IP address, device/browser details and referral information. We use it to understand and improve the website. Our lawful basis is your consent, which you may withdraw at any time using .
Who receives information?
We use service providers only where needed to operate this website and respond to enquiries, including:
- FormSubmit, which transmits contact-form submissions to us;
- Vercel, which hosts the website and provides optional analytics;
- Google, for optional Google Analytics, Tag Manager and embedded Maps; and
- Google Fonts, which supplies website typefaces and receives technical request information such as an IP address;
- professional advisers, regulators or authorities where disclosure is required by law.
Some providers may process information outside the UK. Where that happens, we rely on the provider's lawful transfer mechanism and appropriate safeguards, such as an applicable adequacy regulation or approved contractual clauses.
How long we keep information
We keep enquiries and related correspondence only for as long as needed to respond, provide requested services, resolve disputes, and meet legal, tax or accounting duties. The exact period depends on the nature of the enquiry and whether it becomes a customer transaction. Website consent choices remain in your browser until you replace them or clear site storage. Analytics retention is controlled in the relevant provider settings and is reviewed against the need for historical website reporting.
Your data-protection rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict your information, object to processing, receive portable information, and withdraw consent. Withdrawing consent does not affect use of information before withdrawal. Contact us to exercise a right. We may need to verify your identity first.
You can also complain to the UK Information Commissioner's Office at ico.org.uk.
Cookies and similar technologies
Cookies are small files stored on your device. Similar browser storage can perform the same kind of function. We do not load optional analytics or the embedded Google Map until you allow the relevant category.
| Category | What it does | Choice |
|---|---|---|
| Essential preference storage | enrich-cookie-consent-v1 remembers your choices on this device. | Always active; needed to remember whether you accepted or rejected optional technologies. |
| Analytics | Google Analytics, Google Tag Manager and Vercel Analytics help us measure visits and site performance. Providers may use identifiers such as _ga and _ga_*. | Off unless you consent. |
| External media | Google Maps may store or access information on your device when the map loads. | Off unless you consent or select “Allow and load map”. |
You can change your selection at any time: . You can also clear cookies and site data in your browser. Blocking optional technologies will not prevent you from contacting us.
Other privacy information
This notice covers this website and website enquiries. If a repair or other service requires additional handling of customer or device information, we may provide further information appropriate to that service. Our Legal information page contains the company details and website terms.
